Mayank Bhardwaj, Tech Specialist at Microsoft, with 14 years of experience implementing D365. He started his journey as a Dynamics NAV trainee and stumbled upon Customer Engagement in 2011. He instantly fell in love with the idea of making people's engagement better and more seamless—whether with customers or internal teams—by leveraging collaboration and automation platforms.
Mayank has been part of large-scale implementations, grown teams from 2 to 180 associates, and scaled projects from single-country rollouts to multi-country global deployments—and had a lot of fun along the way!