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Implementation of Microsoft Field Service
Daniel Gittler
FULL SHOW NOTES
https://podcast.nz365guy.com/253
- A brief introduction about Daniel Gittler’s life and family
- A discussion about Daniel’s FieldOne Systems Journey
- Microsoft journey of Daniel Gittler
- What drove this success at FieldOne?
- Introduction to Microsoft Field Service
- Learn more about the implementation of Microsoft Field Service
- A conversation about why customers should consider using Microsoft Field Service
- The benefits of using Microsoft Field Service
- Microsoft Field Service - tools and functions
- An overview of what connected field service is
- Connected field service – what it does and how it helps the customers
- Talks about the Partner’s role in Microsoft Field Service
- What part did partners play in growing their business?
- How did they get partners to promote their product?
- The partners that have excelled in this space.
- The two things companies do the best with the implementation of Microsoft Field Service
- Talks about the future of Microsoft Field Service
- How they handle backlogs
- Talks about what Management assets are
- Daniel’s plans and thoughts about Management assets
- The difference between Microsoft Direct Engagement and Partner Ecosystem
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Daniel Gittler
Daniel Gittler is the Principal Program Manager at Microsoft. He has been focused on the Field Service space since 2008 with a company called FieldOne Systems, which became Microsoft Field Service in 2015. He lived and breathed Field Service! In addition to that, Daniel spent 4 years building out Universal Resource Scheduling, the scheduling solution powering Field, Project, and Customer Service and now heavily focused on the Asset Servicing space within Field Service.