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Presales and Dynamics 365 Practice Growth
Koen Van de Vyver
FULL SHOW NOTES
https://podcast.nz365guy.com/17
- Bringing craftsmanship to the CRM trade
- What is Presales for Dynamics 365
- Getting training for a presales role
- The toughest element of working in presales
- Demonstrating the capabilities of Dynamics 365 to a customer
- Creating Demo’s
- Maintaining your demo environments
- Best practice for your demo environments
- Relationships between Presales and Sales
- Harvard Business Review titled “To Improve Sales, Pay More Attention to Presales“
- “Distinct from marketing and sales operations, presales provides a specific set of activities that lead to qualifying, bidding on, winning, and renewing a deal.”
- “Souping up the presales engine can yield a five-point improvement in conversion rates, a 6–13% improvement in revenue, and a 10–20% improvement in the speed of moving prospects through the sales process.”
Books Mentioned
- Steve Jobs by Walter Isaacson http://amzn.to/2HTF3Bo
- Extreme Ownership: How U.S. Navy SEALs Lead and Win by Jocko Willink & Leif Babin http://amzn.to/2u4THUj
- The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph by Ryan Holiday http://amzn.to/2HR6ETL
- Deep Work: Rules for Focused Success in a Distracted World by Cal Newport http://amzn.to/2u6dd2D
- Make Your Bed by William H. McRaven http://amzn.to/2Ga4h0Z
- Neil Benson – Scrum Podcast
Resources
- Ted https://www.ted.com
- Marica Söderstam – Dynamics 365 Product Ownership
- SoundCloud https://soundcloud.com
- The Art of Manliness https://www.artofmanliness.com/category/podcast/
- ClickDimensions https://www.clickdimensions.com
- Kingswaysoft https://www.kingswaysoft.com
- Scrum for Dynamics 365 https://www.customery.com
Support the show (https://www.buymeacoffee.com/nz365guy)
Koen Van de Vyver
Koen Van de Vyver is the Dynamics 365 Team Lead at ESC in Belgium. He specialized in Microsoft Dynamics 365 for Sales, Customer Service, Field Service, Project Service Automation. He is commercially focused, understanding the balance between meeting client expectations and delivering within the agreed budgets and timescales. He is a communicator and motivator, able to get the best out of teams through skilful interaction and proactive team-building around the goals of each project.