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The ISV Industry Challenges and Tips
Christian Ternek
FULL SHOW NOTES
https://podcast.nz365guy.com/55
- The beginnings of MSCRM Add-Ons and the idea behind the company’s founding
- Transitioning from building custom software to getting into Dynamics
- Expanding and introducing MSCRM Add-Ons to a larger market
- The value of introducing your product to the community
- Working with Partners and growing the company on a global scale
- Engaging and creating relationships with partners all over the world
- Managing real-time support for clients from different time zones
- Designing a staff mix as an ISV company and keeping them passionate about the company
- Challenges when starting out with Dynamics vs now
- Protecting your IP from unauthorized distribution and keeping up with competitors
- Customer base change over time
- Working with other ISVs and embedding CRM Add-Ons with other technology
- What it takes to be successful in creating ISV solutions
- Product development and deciding which products to develop
- Solving storage issues in Dynamics 365
- Challenges in the partner program, working with partners and the reseller network
- Recommendations to an ISV starting in the Dynamics 365 space
- Opportunities for new ISV companies on the Power platform
RESOURCES
Book & Podcast
- Steve Mordue Podcast – http://stevemordue.libsyn.com/
- Jukka Niiranen podcast – https://survivingcrm.com/tag/podcast/
Resources Mentioned
- Dynamics Community – https://community.dynamics.com/
- AppSource – https://appsource.microsoft.com/en-US/
- Feedly – https://feedly.com/
Support the show (https://www.buymeacoffee.com/nz365guy)

Christian Ternek
In 1998, Christian Ternek co-founded PTM EDV Systems. Since 2001, his company has been a Microsoft CRM-based Independent Software Vendor and producing Add-Ons for Microsoft CRM. Christian is the Product Manager for Microsoft CRM Add-Ons. They sell thru their website www.mscrm-addons.com.